Troubleshooting Orchard Harvest Webstation

Troubleshooting Harvest Webstation

Some of these tips help prevent connection time-out errors. If the page does not seem to reflect the proper information, refresh everything by holding down the Shift key when clicking on Refresh (Internet Explorer) or Reload (Firefox) in your browser.

Click on one of the links below to quickly access the selected troubleshooting topic.The following troubleshooting topics may be found in both the Harvest Webstation online help and in this section of the manual.

Batch Printing Does Not Work	Making Changes Appear for Users	Results Display Incorrectly in the Completed Results Page
Configuring Your Browser	Patient or Test Photo Colors Appear to be Incorrect	Selecting Checkboxes Using the Keyboard
Disabling Automatic Label Printing	Pop-up Windows are Blocked and Do Not Open	Shading Does Not Appear on Printed Reports
Entering Order Choice Abbreviations	Printing Labels Causes Error	Program Appears to Lock Up When Viewing Reports
Sorting Appears to be Incorrect	Finding Your Version Number	Receiving Errors When Entering Dates and Times
Starting up Harvest Webstation	Interpreting Two-digit Year Entries	Registry Error When Printing Labels
Using a Secure Connection